Il World Water Day was born with the aim of drawing attention to the importance of the water resource and to promote its more responsible and aware consumption, since the health of our planet but also of our bodies depends on water. It is also an opportunity to raise public awareness of this precious resource. And the theme of this day is "Valuing water".
On the occasion of this World Water Day, Laboratorio REF presents a report that takes a snapshot of the situation with an analysis of the relationship between water and citizens in Italy. REF Searches is a think tank that intends to bring together selected representatives of the world of business, institutions and finance in order to relaunch the debate on the future of Local Public Services.
The sector of water supply system managers is required to constantly improve the quality of the service. This entails always facing new challenges: from cost reduction to attention to environmental problems, from compliance with new regulations to growing demand. Added to this is that many operators have to deal with the age and diversity of the plants and systems available to ensure the necessary efficiency.
There are two issues that have long been on the table of aqueduct managers, not only in Italy and Europe, but on a global level: water quality and management/reduction of losses.
Both concern compliance with regulations that aim to improve the "product/service" they offer and have direct impacts on three aspects that are vital for anyone running an aqueduct:
- the level of service to citizens
- the efficiency of the systems to ensure continuity of service
- the reduction of delivery costs.
On the one hand, the World Health Organization introduced the dei model over a decade ago Water Safety Plans (Water Safety Plans, PSA) as the most effective means of systematically guaranteeing the safety of a drinking water system, the quality of the water supplied and the protection of the health of consumers/users/citizens.
On the other hand, the Environment Directorate of the European Commission published in 2015 the document "Good practices for the management of water losses”, which has become the updated technical and regulatory reference for the management of losses for all European managers and regulators.
One of the key points in the model to be adopted to guarantee homogeneity both in the quality of the water and in the reduction of losses and in the continuity of the supply of the service lies in the correct monitoring of the distribution network through an efficient remote control system.
Today the Remote Control system must be equipped with adequate measurements of pressure points in the aqueduct network through a series of specific sensors connected to the Remote Control capable of merging information on the pressures detected in the various points of the network during the delivery of the service on an ongoing basis, so as to be able to build the operating model in the various time slots of the day and in the various seasons of the year, also in consideration of any variations in the population, climatic data, the trend of atmospheric precipitation and the parameters the quality of the water, also for the purpose of timely detection of any leaks in the network.
always ServiTecno offers solutions for the world of aqueducts and integrated water management systems. The set of products, solutions and services proposed by ServiTecno and its Partners has developed and grown together with the various applications created.
Experience and technological innovation, assistance and services help operators overcome the difficulties of mission critical applications and ensure operational quality and service to users over time.
Here are some of the topics to be addressed for the development of an effective remote control system, where ServiTecno can offer products and expertise:
- Plant supervision: flexible and scalable, graphical and real-time software solutions for monitoring applications of supply, distribution, treatment, networks, etc.
- Data historicization: a robust set of tools for archiving and retrieving data, to evaluate the efficiency and compliance of plants and obtain efficient customized reports, also with the development of Digital Twins.
- Telecontrol and secure data transmission: hardware and software designed to allow remote control of remote systems, to support all decisions useful for providing the most total operational efficiency even in the Cloud
- Workflow Management, Operator Guidance, Alarms: a constant guide for the operators, both on the actions to be carried out and in support of the training of the operators.
- Management of parameters and alarms on tablets and smartphones: delivery and management of alarms, remote monitoring of values and parameters in a protected and controlled way.
- Maintenance and information for interventions and instrument management: an agile and complete system, graphic and responsive to operator requests, for any necessary intervention on the network.
- Optimization of consumption and Energy Efficiency: constant analysis of consumption and the relationship between history and current events, to allow intelligent use of the energy sources needed to carry out operations.
- System security, protection against cyber incidents, intrusions, malware: protection of control and remote control systems from IT risks, to make them increasingly reliable and guarantee high availability also in compliance with the NIS directive.
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