More than 40 years of experience

ServiTecno is a company specialized in the supply of software and systems for industrial automation and utilities, Industrial Internet and Industrial IoT, with a view to Industry 4.0

ServiTecno – 40 years of activity

ServiTecno also offers methodologies and products for ICS / OT (Industrial Control System and Operational Technology) Cyber ​​Security.

Active since 1979, ServiTecno is characterized by the quality and high technology content of the hardware and software products offered and by the competence and support to its customers, from the pre-sales phase, to the study of configurations, to product training. , up to post-installation technical assistance and application optimization / tuning.

The company offers a range of software products under HMI / SCADABatchhistorianindustrial analyticsIndustrial BIG-Small dataIndustrial ReportingBusiness Process Management (WorkFlow); Fault tolerance e High availability for Factory Systems e CybersecurityChange Control e configuration management; Maintenance and Asset Management Systems (CMMS extension); systems and services for M2MTelemetry / Remote (GPRS, 3G and 4G), Industrial IoT (Internet of Things), Mobile for Manufacturing, Consolidation and Virtualization, Cloud, etc.

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ServiTecno – 40+ years of experience

ServiTecno is a company specialized in the supply of automation software and systems for industry and utilities, Industrial Internet, Industrial IoT, from an Industry 4.0/5.0 perspective

ServiTecno also proposes methodologies and products for ICS/OT (Industrial Control System and Operational Technology) Cyber ​​Security.

 Active since 1979, ServiTecno is recognized for the quality and high technological content of the hardware and software products offered to the industrial market and for the expertise and support to its customers, from the pre-sales phase, to the study of configurations, product training , implementation and installation, up to post-installation technical assistance and application optimisation/tuning.

ServiTecno offers a range of software products for HMI/SCADA, Batch, Historian, Industrial Analytics, Industrial BIG-Small data, Industrial Reporting, Business Process Management (WorkFlow) systems; Fault Tolerance and High Availability for Factory Systems and Cyber ​​Security; Change Control and Configuration Management for factory systems; Asset and Maintenance Management Systems (CMMS); systems and services for M2M, Telemetry/Remote control (GPRS, 3G and 4G), Industrial IoT (Internet of Things), Mobile for Manufacturing, Consolidation and Virtualization, Cloud. ServiTecno has a specialized line of products and services for industrial Business Continuity, High Availability of factory systems, OT/ICS Security, Cyber ​​risk protection of networks and systems in industry and utilities.

ServiTecno at the beginning of 2023 turned into Benefit company. There are three cornerstones that have led ServiTecno to choose to become a Benefit Company:

  • Sustainability: or to contribute in a concrete way to the change of economic paradigm in a sustainable sense;
  • Main: to reveal its identity as a responsible company towards Collaborators, Customers, Suppliers, Stakeholders and the Community in the realization of the common good;
  • Transparency: to transparently communicate the company's path in pursuing ethical business and sustainability objectives.

Sustainability recognition level of EcoVadis:

SILVER – 25% of the best companies

Since 1986 ServiTecno is the Italian distributor of the products GE-Digital, renamed from 2024 GE Verona, Business Unit of the global General Electric group, leader in Scada/HMI, Biga Data and analysis applications. GE Digital boasts over 300.000 applications worldwide and several thousand created by Italian companies, on different hardware and software platforms, for small systems or for medium and large distributed applications, both in industry and in utilities

Traditional markets are all sectors of industrial production: the pharmaceuticals,food and drinkprocess (chemical, cement, glass, oil & gas, rubber, plastic, etc.), textile, that of utility (waters, remote control, transport), the sector metals e iron and steelthe energy, etc.

ServiTecno counts among its customers the most important Italian production companies and Italian plants of multinational companies, the major System Integrators and manufacturers of machinery and plants that export all over the world.

ServiTecno operates professionals who work alongside the customer in all phases of a supply, from commercial and marketing to technical and administrative. The ServiTecno facility provides customers with a Customer Service with assistance and support via telephone hot-line, e-mail and web.

The company also provides thetechnological and product updating through the organization of frequent events and workshops in which customers and users actively participate, as well as more traditional theoretical and practical courses and training with innovative tools such as webinars and eLearning. The consultancy sector is also strategic, to support the customer in choosing the most effective system architectures and hardware and software solutions, as well as assessment and tuning of the developed applications.

Since 1986 ServiTecno has been distributing the products of GE Veronapart of the General Electric group: HMI / SCADA iFix, Historian, Batch, Workflow,
ServiTecno also distributes products of:

  • Auvesy MDT, OT Versioning & Change Management
  • IDUS ABpreventive and predictive maintenance, Plant Asset Management and CMMS
  • Clarity, anomaly detection
  • InVentia, hardware solutions (RTU) for Telemetry/Remote control (GPRS, 3G, 4G)
  • Ocean Data Systemreporting sophisticated analysis with just a few clicks
  • Skkynet, streaming e tunneling sure of your process data
  • Stratus Technologieshigh availability of automation systems
  • WIN911 , alarm management by phone and sms

Associations

ServiTecno is an active member of some of the most important Italian and international sector associations, such as:

  • AFI  (Pharmaceutical Industry Association)
  • AIIC  (Italian Association of Critical Infrastructure Experts)
  • ANIPLA (Italian National Association for Automation)
  • ASSINTEL  (National Association of ICT Companies)
  • CLUSIT  (Italian Association for Information Security)
  • ISA  (International Society of Automation)
  • ISPE (International Society for Pharmaceutical Engineering) Italian Affiliate
  • Afti (Ticinese Pharmaceutical Association)

Enzo Maria Tieghi
CEO

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Enzo Maria Tieghi, entrepreneur, computer scientist, from Milan, for over 40 years he has been involved in software for the automation and control of plants, security and compliance with standards and regulations in various industrial sectors in which ServiTecno is active, a company of which he is CEO.
ServiTecno, a company founded in 1979, has been distributing and supporting software and systems for industrial applications for process control, factory automation, plant supervision and infrastructure monitoring since 1986. Active in industry associations (such as AIIC, Clusit, ISPE, Anipla, ISA, AFI, etc.), he often holds lectures and participates as a speaker in specialist events both in Italy and abroad, as well as contributing articles and memoirs to journals specialized and international conferences.
Tieghi is the author of the Clusit Notebook "Introduction to the protection of networks and control and automation systems (DCS, SCADA, PLC, etc.)" (see List of Clusit Notebooks) and edited the Italian edition of the volume TNO report "SCADA Security Good Practices for the drinking water sector” for Franco Angeli Editore.

Mario Testino
Operative director

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Mario Testino, electronic engineer, company manager, COO (Chief Operating Officer) and director of ServiTecno, boasts a consolidated experience in the design and implementation of solutions for Smart Manufacturing, SCADA and Plant Intelligence, Industrial IoT, Industrial Analytics and OT/ ICS Cyber ​​Security. In his professional career, he has gained consolidated experience, in SMEs and multinationals, as Business Unit and Segment Manager in component and system manufacturing industries for the Energy, Industry and Transport sectors

Francesco Tieghi
Digital Marketing Manager

 

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Francesco Tieghi deals with marketing and communication at SERVITECNO SRL.

On behalf of SERVITECNO he talks about:

  • HMI-SCADA Supervision/Data Historicization/SW Platforms for Maintenance, Configuration Management and Efficiency of Plants.
  • High availability/Virtualization/Thin Client & Mobile. I am interested in network architectures and above all in technologies that increase their performance and efficiency.
  • Industrial Cyber ​​Security and applied to Critical Infrastructures.

Guido Collati
Customer Service Manager

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Guido Collati, head of Customer Service at Servitecno, graduated in Computer Science at the University of Milan, has been working on software in the field of industrial automation for about 14 years. An expert in operating systems and Microsoft technologies (MCP since 1997), he deals with support, training and consultancy for customers for the products distributed by ServiTecno. He has been dealing with IT security in the industrial sector for several years.

Massimo Stefano Bavaria
Product Specialist & Trainer

 

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Massimo Stefano Bavaria he had his first working experiences in the Building Automation sector. In ServiTecno since 1995, he first dealt with Technical Support and Training, and then assisted the commercials in the pre-sales activities. From 2003 he began to deal with Marketing and Sales Support activities.

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